olympus zeus Privacy Policy

This page describes what we collect when you use olympus zeus and how we keep that data protected. Our privacy commitments apply to all users accessing our platform from any jurisdiction where our services operate. We collect personal information only to verify your identity, process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, deliver customer support, and comply with applicable regulations.

We at olympus zeus take data protection seriously. Your login credentials, payment details, identity documents (national ID, driving licence, passport), and account activity are encrypted and stored securely. We do not sell or share your personal data with marketing third parties. Our servers may sit outside your jurisdiction; however, we apply consistent encryption and access controls across all storage locations. This policy explains our practices in detail.

By using olympus zeus, you acknowledge that you have read and understood this privacy policy. If you have questions about how we handle your data, contact our support team via the Help section in the app or email the address listed at the end of this page.

What data we collect on olympus zeus

We collect different categories of data depending on which features of olympus zeus you use.

• Identity data: When you create an account, we ask for your legal name, email address, phone number, date of birth, and residential address. Before your first deposit, we require a scan of a government-issued ID (national ID, driving licence, or passport) and proof of residence (utility bill, bank statement, or official letter). We store these documents encrypted and delete them after verification is complete, retaining only a confirmation flag that your identity was verified.
• Payment data: When you deposit or withdraw, we collect transaction records showing the date, amount, payment method (e.g., DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and your account balance before and after the transaction. We do not store full credit card numbers or bank account details; instead, we tokenize payment methods so that repeated transactions do not require re-entry of sensitive data.
• Account activity: We log your login times, IP address (used to detect suspicious access patterns), game or market selections, session duration, and betting activity. This data helps us detect fraud, respond to support requests, and understand which Liga 1, Piala Indonesia, or Piala AFF fixtures draw the most engagement from users in Jakarta, Surabaya, Bandung, Medan, and Semarang.
• Device and connection data: We collect information about your mobile device (OS version, device type), connection speed, and bandwidth usage so we can optimize app performance and bitrate streaming during congestion periods around Idul Fitri, Idul Adha, Imlek, or Nyepi holidays.

How we use your data on olympus zeus

We use the data we collect for specific operational purposes. Identity and payment data are used to verify your account, prevent fraud, process deposits and withdrawals, and comply with anti-money-laundering and know-your-customer regulations. Account activity data helps us detect unusual patterns (e.g., multiple failed login attempts, withdrawals to an unregistered payment method) and contact you if we suspect unauthorized access.

We use aggregated, anonymized activity data to improve the olympus zeus platform — for example, analyzing which features are most-used, identifying bugs, and optimizing live-dealer table streaming quality. We do not use your personal data for marketing emails or promotional messages unless you explicitly opt in to notifications about new features or seasonal offers.

Third-party processors and data location

We use third-party service providers for specific functions. Payment processors (licensed entities that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank-transfer routing) receive transaction data only — they do not access your full identity documents or account activity logs. Cloud storage providers host our encrypted databases; these providers are contractually bound to apply the same encryption standards we do and are prohibited from accessing unencrypted data.

Our servers are located in Southeast Asia and, in some cases, outside your jurisdiction (e.g., in Singapore or Malaysia). Regardless of server location, all data is encrypted with keys that reside only in our secure systems. We do not grant any third-party access to unencrypted personal data without your explicit consent or valid legal process (e.g., a court order from a jurisdiction where olympus zeus operates).

Cookies and tracking on olympus zeus

The olympus zeus website and mobile app use cookies and local storage to maintain your session, remember your language preference, and track performance metrics (e.g., page load time, which buttons users click most). These are technical cookies necessary for the app to function; we do not use them for behavioral advertising or to build profiles for sale to advertisers.

You can disable non-essential cookies in your device or browser settings. Disabling cookies may limit your ability to use certain features — for example, staying logged in across sessions. Essential session cookies cannot be disabled without logout.

Data retention and deletion

We retain account data while your account is active. If you request account closure, we retain minimal transaction records (sufficient to comply with financial regulations) but delete identity documents, payment tokens, and personal details within 90 days, subject to any legal hold imposed by a court or regulator. Login and activity logs are retained for 12 months for security audit purposes, then deleted.

You may request a copy of all personal data olympus zeus holds about you, or request deletion of your account, by contacting our support team via the Help section in the app or by email. We will respond to such requests within 30 days.

Your rights and contact information

You have the right to access, update, or delete your personal data. You may also withdraw your consent for olympus zeus to use your data (e.g., by opting out of activity logging, though this may limit service availability). If you believe your data has been misused or breached, notify our support team immediately via the Help section in the app.

olympus zeus is committed to transparency. If there is a data breach affecting your account, we will notify you within 72 hours of discovery (as required by applicable data-protection laws). We maintain a Data Protection Officer who oversees compliance with this policy and applicable regulations. If you have questions or concerns about our data practices, you may contact our Data Protection Officer through the support channel in the app, and your inquiry will be escalated accordingly.

Contact olympus zeus

For privacy-related inquiries, account deletion requests, or data access requests, contact olympus zeus support:

• In-app Help: Open the Help section, select "Privacy & Data", and submit your request
• Email: Contact our support team via the contact form in the app; include "Privacy Request" in the subject line

Policy updates

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated to you via in-app notification or email. Continued use of olympus zeus after an update constitutes acceptance of the new policy. The most recent version is always available on this page.

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